• Facebook Page Twitter Page
  • zoom
  • Sitemap
  • Screen Reader Access
  • Skip to main content

Pharma Jan Samadhan

The Pharma Jan Samadhan (PJS) initiative is part of Goverment of India’s Digital India initiative, which aims at empowering the citizen through a transparent, accountable and responsive governance system.

The PJS provides the consumer with an effective and time bound grievance redressal system to effectively deal with complaints related to pricing, shortage and non-availability of medicines. Apart from the internet- based online facility, there is a consumer Help Line also, which can be used to lodge complaints. Complaints may also be sent to :-

Member Secretary,
NPPA, 3rd Floor, YMCA Cultural Centre Building,
1, Jai Singh Road, New Delhi – 110 001.
Tel : +91-11–23746649
Fax : +91-11-23746652
Email : msecy.nppa[at]nic[dot]in
HelpLine no. : +91-11-23746647

 

User Manual for Pharma Jan Samadhan

Register Your Complaint